We understand that the satisfaction of our clients depends on the quality of our people, and our rigorous recruitment process ensures that we hire and retain only highly skilled and dedicated individuals.

Once hired, we will provide you with a comprehensive training program that allows you to work at the highest level of efficiency. We provide coaching based on sophisticated management systems and close supervision - our people are customer trained, not script trained.

We offer our people:

Clear performance expectations
Coaching based on individual results
Performance-based pay initiatives
Effort focused culture
Extensive cross-training and job development opportunities
Day, evening and weekend positions
Full-time / part-time / casual hours

Find out more:

Careers in Customer Care
Customer care centre locations
Apply now for Customer Care Representative opportunities