Management Consulting lies at the heart of our aspiration to help our clients achieve high performance. Our management consultants pair their industry and functional experience, along with their sharp analytical and problem-solving skills to help clients improve every part of their businesses. We adopt a comprehensive framework by developing practical and viable strategies that help clients harness today’s operations for tomorrow’s growth, as well as driving high performance through the use of distinct systems and architectures. Accenture’s approach towards management consulting is more than just the “science” of high performance. We help clients transform and bring to life modeled concepts. We deliver comprehensive solutions, dedicated to envisioning, designing and establishing progressive operating models to help clients integrate and run business operations. Download the recruitment brochure of Management Consulting.PDF Help
Strategy Our strategy professionals create breakthrough operational and transformational solutions unique to our clients’ business requirements. By helping clients to build their capabilities, enhance operations, optimize processes and exploit the latest technologies, we enhance clients’ short- and long-term shareholder value to realize high performance.
Customer Relationship Management Accenture’s customer relationship management capabilities transform market, sales and customer service strategies to help businesses deliver consistently satisfying and innovative customer experiences. Our solutions promote enterprise growth and drive profitability.
Finance & Performance Management Our Finance & Performance Management teams work with clients to deliver groundbreaking solutions that can successfully transform an organization’s finance management capabilities. With access to our breadth of experience and superior assets, we help chief financial officers create new forms of value to achieve long-term growth.
Talent & Organization Performance We leverage our capabilities in learning, workforce transformation, leadership development, performance and talent management to help organizations innovatively manage human resources and increase productivity to achieve high performance. We help the workforce realize its potential to make a positive impact on a company’s overall business and financial performance.
Supply Chain Management Accenture has one of the world’s largest and most successful supply chain practices. We team with clients across industries on a suite of powerful methodologies, frameworks and solutions to help them develop supply chains that dramatically improve competitive advantage. Accenture’s Chinese supply chain practice was awarded “Best Supply Chain Consulting Partner in China” in 2005 and 2006 by the China Supply Chain Council.
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Zhejiang Telecom is one of the largest subsidiaries of the China Telecom Group and a leading provider of telecommunications services to Zhejiang province, with RMB15 billion (US$2 billion) in 2007 revenues and approximately 27 million customers.
In the midst of its transformation from a large, state-owned operator to a customer-focused provider, Zhejiang Telecom engaged Accenture to establish a customer relationship management and billing platform that would improve service quality.
During the project’s pilot phase in the city of Wenzhou, Accenture’s solution helped Zhejiang Telecom achieve a significant increase in the number of customers who purchased bundled services each month.
Zhejiang Telecom moved quickly to roll out the solution to additional cities. By May 2007, the entire province was online with the new system, which will give Zhejiang Telecom a competitive edge when China allows third-generation mobile telephone services such as wireless broadband.
Accenture’s work in helping to integrate Zhejiang Telecom’s business support systems received the Best Project Award of 2006 from Billing China, an organization focusing on the Chinese telecommunications industry, as well as two other major industry awards.