Accenture is a multi-workforce company and our business strategy depends on our different workforces blending together as a cohesive whole. Engaging opportunities in two workforces await Professionals with Customer Relationship Management skills: Management Consulting and Accenture’s outsourcing business. Each workforce offers a different career experience, depending on your skills, career objectives and the sort of work experience you’re looking for.

Customer Relationship Management Consulting

In Customer Relationship Management Consulting – part of Management Consulting at Accenture – we aim to reinvent marketing and customer management for high-performance businesses. You can help clients create a superior experience for their customers and enhance the value of their relationships with them by combining knowledge and expertise with the latest tools and technologies.

Customer Relationship Management roles in Accenture’s outsourcing business

We have a dedicated team of people called the Services workforce who work on outsourcing engagements. Our customer contact teams handle inbound and outbound telemarketing calls for clients looking to achieve high performance through world-class customer relationship management. Visit the Consulting workforce and Services workforce pages to learn more.