The world's first COPC Gold certification Accenture Customer Contact Centre Becomes World’s First to Receive COPC Gold Standard Certification, Highest Rating for Quality Customer Service.
Accenture plans next tech lab in India Accenture intends to set up its technology lab in India, following the footprint of its software and BPO development outposts, which have a strong presence in the country.
Accenture continues to grow workforce in India This year, more than 30 percent of the 40,000 people who joined Accenture are from India. The Indian contribution is expected to grow.
Human Resources: Counselling for Leadership Retention is a thrust area at Accenture in India. It is increasingly focusing on employee satisfaction and training.