The highly talented individuals who work in the Enterprise workforce bring deep expertise to the management and operation of Accenture’s business functions as well as the supporting client teams. The Enterprise workforce strategy has been to build a strong internal core of experts with deep functional knowledge who are responsible for strategy and execution accountability to internal customers through a service delivery model. The Enterprise workforce delivers value added services that are critical to the organization.
The Enterprise workforce in India is responsible for Human Resources, Facilities and Services, Marketing and Communications, Finance, Asset Protection, Legal Services, Procurement, Delivery Excellence, Growth and Strategy, Knowledge Management and Corporate Citizenship. Most Enterprise professionals are aligned to one of Accenture’s business practices or workgroups. In its short period of existence as a group in India, Enterprise has pioneered several best practices and is also being actively sought after for its expertise in other geographies of Accenture. Examples - functional recruitment model, single design approach in infrastructure development, eProcurement.
Some of the important functions within Enterprise are:
The Human Resources business practice has a wide set of responsibilities. It develops and manages Accenture’s performance management process, leadership development, learning strategy, compensation strategy, recruiting, new joiner orientation, reporting processes, training tools and initiatives.
You are likely to be involved in critical processes, from defining the rewards structure and establishing the criteria that determine promotions to creating the curriculum that helps people build their skills and continue to learn. You could also help set up feedback mechanisms that guide people on how to improve or develop their skills and keep their career moving forward, or you could work directly with them to help them find the right engagements where they can make the most of their existing expertise and expand it.
As a recruiter, you would work closely with the recruitment marketing team to attract the right people using original, world-class branding materials. Recruiters also evaluate potential candidates and then manage the selection process.
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The Finance business practice is responsible for our financial integrity and results. It operates across several functional areas to ensure that Accenture’s financial reporting is accurate, consistent and compliant with all policies, principles and local statutory rules and regulations. The team also acts as a strategic business partner for other parts of the company, for example, advising and structuring client deals that make the best use of Accenture capital and resources.
The Marketing and Communications business practice is responsible for developing and implementing initiatives that help build our brand image and establish ownership of the market space.
Marketing and Communications people are involved in a range of activities from advertising, market research and brand management while promoting Accenture’s capabilities and services. The Marketing team is also actively involved in several employer branding programmes to build loyalty for the Accenture brand with their employees.
Facilities and Services provide on-site facilities management, executive support services, office services, real estate, travel and workplace research and development.
Managing outside suppliers is a time-consuming activity for any organization. Because of our size and scale, Accenture can help clients to source better products and services at reduced costs while connecting with a larger base of suppliers.
The Legal business practice provides or manages all legal advice and support for Accenture. We provide objective, focused, practical advice and solutions, based on an understanding of the law and Accenture’s business. As a group, we work closely with client engagement teams to find ways to maximize revenues and manage risk.
Corporate Citizenship works towards making a measurable impact on society by maximizing employee involvement and aligning social responsibilities with business strategy and values. This teams works with non-profit and community organizations to help them adapt to change, become more efficient and effective, work through times of crisis and evolve to achieve their goals and serve our communities.
The Global Service Centre Organization (GSCO) is a function in Accenture, constituting over a thousand employees that manage the consolidation and redesign of administration and support business processes into service centres. GSCO as a function defines best practices offering end- to–end solutions to our internal customers.
In addition to being an internal service organization, GSCO is a unique sales tool and provides a platform to demonstrate Accenture’s leadership in implementing and developing global service centres. GSCO showcases Accenture as an organization without boundaries of geography or culture and demonstrates our ability to provide world – class standard service to our business by unifying, re engineering and continuously improving repetitive processes.
The objective of the GSCO is to deliver optimum results in a cost effective way, thereby delivering high quality services to Accenture.
GSCO is now growing to be the largest enterprise group in the world. Responding to the new Accenture operating model, the GSCO is building strong alliances with HR services, Finance, Procurements and others. The GSCO also leads and supports key initiatives and support in process improvement for enhanced operational efficiency.
Delivery Excellence strives at providing a set of proven methodologies like Six Sigma, Lean, BPR (Business Process Re-engineering) and other tools like Poka-Yoke (Mistake Proofing) to industrialize processes as Accenture enters a steep growth phase.