The highly talented individuals who work in the Enterprise workforce bring deep expertise to the management and operation of Accenture’s business functions as well as the supporting client teams. The Enterprise workforce strategy has been to build a strong internal core of experts with deep functional knowledge, responsible for strategy and execution accountability to internal customers through a service delivery model. The Enterprise workforce delivers value-added services that are critical to the organisation.
The Enterprise workforce in India is responsible for Human Resources, Facilities & Services, Marketing & Communications, Finance, Asset Protection, Legal, Procurement, Delivery Excellence, Growth & Strategy, Knowledge Management and Corporate Citizenship. Most Enterprise professionals are aligned to one of Accenture’s corporate functions or workgroups. In its short period of existence as a group in India, Enterprise has pioneered several industry best practices and is also actively sought after for its expertise in other geographies of Accenture. Examples include: functional recruitment model, single design approach in infrastructure development and eProcurement.
Some of the important functions within Enterprise are:
The Human Resources business practice has a wide set of responsibilities. It develops and manages Accenture’s performance management process, leadership development, learning strategy, compensation strategy, recruiting, new joiner orientation, reporting processes and training tools and initiatives.
You are likely to be involved in critical processes, from defining the rewards structure and establishing the criteria that determine promotions to creating the curriculum that helps people build their skills and continue to learn. You could also help set up feedback mechanisms that guide people on how to improve or develop their skills and keep their career moving forward, or you could work directly with them to help them find the right engagements where they can make the most of their existing expertise and expand it.
As a recruiter, you would work closely with the recruitment marketing team to attract the right people using original, world-class branding materials. Recruiters also evaluate potential candidates and then manage the selection process.
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The Finance business practice is responsible for our financial integrity and results. It operates across several functional areas to ensure that Accenture’s financial reporting is accurate, consistent and compliant with all policies, principles and local statutory rules and regulations. The team also acts as a strategic business partner for other parts of the company; for example, advising and structuring client deals that make the best use of Accenture capital and resources.
The Marketing & Communications business practice is responsible for developing and implementing initiatives that help build our brand image and establish ownership of the market space.
Marketing & Communications people are involved in a range of activities including advertising, market research, brand management and internal communications.
Facilities & Services provide on-site facilities management, executive support services, office services, real estate, travel and workplace research and development.
Managing outside suppliers is a time-consuming activity for any organisation. Owing to our size and scale, Accenture can help clients more by connecting with a larger base of suppliers for sourcing better products and services at reduced costs.
The Legal business practice provides or manages all legal advice and support for Accenture. It provides objective, focused, practical advice and solutions, based on an understanding of the law and Accenture’s business. As a group, it works closely with client engagement teams to find ways to maximise revenues and manage risk.
Corporate Citizenship works towards making a measurable impact on society by maximising employee involvement and aligning social responsibilities with business strategy and values. This teams works with non-profit and community organisations to help them adapt to change, become more efficient and effective, work through times of crisis and evolve to achieve their goals and serve our communities.
The Global Service Centre Organisation is a function in Accenture, constituting more than 1,000 employees. It manages the consolidation and redesign of administration and support business processes into service centres. The Global Service Centre Organisation as a function defines industry best practices, offering end- to–end solutions to our internal customers.
In addition to being an internal service organisation, the Global Service Centre Organisation is a unique sales tool and provides a platform to demonstrate Accenture’s leadership in implementing and developing global service centres. The service centres showcase Accenture as an organisation without boundaries of geography or culture and demonstrates our ability to provide world-class standard service to our business by unifying, reengineering and continuously improving repetitive processes.
The objective of the Global Service Centre Organisation is to deliver optimum results in a cost- effective way, thereby delivering high-quality services to Accenture.
The service centre is now growing to be the largest enterprise group in the world. Responding to the new Accenture operating model, the centre is building strong alliances with HR services, Finance, Procurement and others. The Global Service Centre Organisation also leads and supports key initiatives and support in process improvement for enhanced operational efficiency.
Delivery Excellence strives at providing a set of proven methodologies, such as Six Sigma, Lean, Business Process Reengineering, Poka-Yoke (Mistake Proofing) to industrialise processes as Accenture enters a steep growth phase.