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Enterprise: One of the workforces at Accenture

Accenture’s internal workforce efficiently manages and supports all activities across our business. These talented professionals work in areas such as finance, human resources, legal, facilities and services, growth and strategy, knowledge management and marketing and communications. Internal Corporate Functions provide the engine that powers Accenture, enabling us to help clients become high-performance businesses.


Professionals within the Corporate Functions area bring wide experience and honed skills to the management and operation of Accenture’s business functions as well as supporting client teams. Our strategy has been to build a strong internal core of specialists with deep functional knowledge, responsible for strategy and execution accountability to internal customers through a service delivery model. The Corporate Functions team delivers value-added services that are critical to the organisation.

In India, this workforce is responsible for Human Resources, Facilities & Services, Marketing & Communications, Finance, Asset Protection, Legal, Procurement, Delivery Excellence, Growth & Strategy, Knowledge Management and Corporate Citizenship. Most Corporate Functions professionals are aligned to one of Accenture’s corporate functions or workgroups. In its short period of existence as a group in India, Corporate Functions has pioneered several industry-leading practices and is also actively sought after for its knowledge and skills in other geographies of Accenture. Examples include functional recruitment model, single design approach in infrastructure development and e-procurement.

Some of the important corporate functions are:

HR

The HR corporate function has a wide set of responsibilities. It develops and manages Accenture’s performance management process, leadership development, learning strategy, compensation strategy, recruiting, new joiner orientation, reporting processes and training tools and initiatives.

You are likely to be involved in critical processes, from defining the rewards structure and establishing the criteria that determine promotions to creating the curriculum that helps people build their skills and continue to learn. You could also help set up feedback mechanisms that guide people on how to improve or develop their skills and keep their career moving forward, or you could work directly with them to help them find the right engagements to make build on their existing experience.

As a recruiter, you would work closely with the recruitment marketing team to attract the right people using original, world-class branding materials. Recruiters also evaluate potential candidates and then manage the selection process.

Finance

The Finance corporate function operates across several functional areas to make Accenture’s financial reporting accurate, consistent and compliant with all policies, principles and local statutory rules and regulations. The team also works closely with other parts of the company; for example, advising and structuring client deals that make the best use of Accenture capital and resources.

Marketing & Communications

The Marketing & Communications corporate function is responsible for developing and implementing initiatives that help build our brand image and establish ownership of the market space.

These professionals are involved in a range of activities including advertising, market research, brand management and internal communications.

Facilities & Services

Facilities & Services provide onsite facilities management, executive support services, office services, real estate, travel and workplace research and development.

Legal

The Legal corporate function provides or manages all legal advice and support for Accenture. It provides objective, focused, practical advice and solutions, based on an understanding both of the law and of Accenture’s business. As a group, it works closely with client engagement teams to find ways to increase revenues and manage risk.

Corporate Citizenship

Corporate Citizenship works towards making a measurable impact on society by increasing employee involvement and aligning social responsibilities with business strategy and values. This team works with nonprofit and community organisations to help them adapt to change, become more efficient and effective, work through times of crisis and evolve to achieve their goals and serve our communities.

Global Service Centre Organisation

The Global Service Centre Organisation is made up of more than 1,000 employees. It manages the consolidation and redesign of administrative and support business processes into service centres. The Global Service Centre Organisation as a function defines industry-leading practices, offering end-to-end solutions to our internal customers.

In addition to being an internal service organisation, the Global Service Centre Organisation is a unique sales tool and provides a platform to demonstrate Accenture’s leadership in implementing and developing global service centres. The service centres showcase Accenture as an organisation without boundaries of geography or culture and demonstrates our ability to provide world-class standard service to our business by unifying, reengineering and continuously improving repetitive processes.

The objective of the Global Service Centre Organisation is to deliver optimum results in a cost-effective way, thereby helping Accenture itself to run as a high-performance business.

The Global Service Centre Organisation is now becoming the largest enterprise group in the world. Responding to the new Accenture operating model, the centre is building strong alliances with HR services, Finance, Procurement and others. It also leads and supports key initiatives and support in process improvement for enhanced operational efficiency.

Delivery Excellence

Delivery Excellence strives to provide a set of proven methodologies, such as Six Sigma, Lean, Business Process Reengineering, Poka-Yoke (Mistake Proofing) to industrialise processes as Accenture enters a steep growth phase.

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