Irish organisations today are looking for more than just advice. They want total solutions and enterprise-wide thinking that will help them to become high-performance businesses and governments. Consultants need to have the sharpest analytical and problem-solving skills. In Accenture, we have developed a comprehensive approach to management consulting which moves clients forward at every stage of their business from high-level strategic planning, to improved customer service, to day-to-day operations. We team with our clients to help them capitalise on the most important opportunities and provide solutions to complex challenges.
Our Management Consulting service area comprises five service lines:
Companies today face an increasingly dynamic and complex marketing environment. All too frequently organisations have weak coordination across customer strategy, marketing, sales and service operations which make it difficult to deliver consistent, differentiated experiences to customers. We help companies achieve high performance by developing and implementing the capabilities that will enable them to realise sustained and profitable growth through the acquisition, development and retention of more profitable customer relationships. We offer a full range of innovative capabilities that address every aspect of customer relationship management, including marketing, direct sales, customer service, multichannel distribution management, field support and customer contact operations.
The professionals in our Finance & Performance Management service line work with our clients' finance and business unit executives to develop financial transaction processing, risk management and business performance reporting capabilities. Among the services we provide are strategic consulting with regard to the design and structure of the finance function; the establishment of shared service centres; and the configuration of enterprise resource planning platforms for streamlining transaction processing.
Our Talent & Organization Performance service line teams work with clients on a wide range of workforce and organisational issues to deliver improved business and operational results that support the drive to achieve high performance. Our integrated approach and end-to-end capabilities include services and solutions in organisation and change management, human resources (HR) administration, learning, knowledge management, performance management, talent management, HR IT systems implementation and overall transformation of key workforces.
HR Transformation creates a fundamental shift in the focus, activities and outcomes of the HR function, enabling it to deliver higher-value employee services at lower cost and to dramatically increase HR's strategic contribution.
Our Strategy professionals identify and implement value creation and transformation opportunities that enable high performance. They deliver independent strategies and broad business consulting services focused on the CEO agenda, and develop deep skills and capabilities in:
We help clients develop and execute breakthrough strategic, operational and transformation solutions to drive sustained high performance.
We are committed to helping clients achieve high performance through supply chain mastery. Our Supply Chain Management service line teams work with clients across a broad range of industries to develop and implement supply chain strategies that enable profitable growth in new and existing markets. Our professionals combine global industry experience and skills in supply chain strategy, sourcing and procurement, supply chain planning, manufacturing and design, fulfillment and service management to help organisations transform their supply chain capabilities.