The diversity, scale and ground breaking nature of our projects really make us stand out. They’re all unique, but each one features the very latest thinking for leading clients.
Accenture collaborates with clients to help them realise their vision and achieve high performance. Have a look at our case studies to learn more about our experience and the results we’ve helped deliver.
British Sky Broadcasting (BSkyB): Customer Call Center Human Performance British Sky Broadcasting (BSkyB) empowers its Customer Call Center staff to maximize their new, state-of-the-art CRM systems and, in the process, improve their performance.
Lloyds TSB Group: IT Transformation & Optimisation Realising that the effort to improve its IT capabilities would require faster, deeper change than it could manage in-house, Lloyds TSB partnered with Accenture to create an IT competency that aligns IT delivery with the bank’s strategic priorities. Processes, tools and methodologies were brought closer to best practise, and the skills and experience of IT staff were improved.
Carlsberg UK: Human Resources and Payroll As part of its drive to remain a major player in its market, Carlsberg sought to improve human resources and payroll processes while enhancing the accuracy and quality of the information it used to make HR decisions. To meet these dual objectives, Carlsberg decided to invest in mySAP HR, and it chose Pecaso as a partner for the implementation (Pecaso was acquired by Accenture in May 2006).
Vodafone: CTO Restructuring Programme For Vodafone D2, the largest operating company within the Vodafone Group, its technology organisation is the all-important engine room. Unplanned growth had made it unwieldy and reduced its ability to support future growth. Vodafone D2’s chief technology officer worked with Accenture to transform the unit’s organisational structure to help it deliver high performance into the future, while also reducing costs.
Hewlett-Packard: Change Management Following the merger with Compaq, Hewlett-Packard Norway turned to Accenture to help integrate the operations of the two companies. This integration process involved physically blending HP and Compaq resources, facilities and people, and solidifying its image as a unified company.
Microsoft: Sales and Service Enhancement Microsoft recognised it needed to improve its ability to create, track and pursue sales opportunities by integrating the activities of its 8,000-member enterprise sales force, its 1,000 call center personnel and its 1,000 sales partners dispersed around the world. Accenture delivered the large-scale solution Microsoft needed, quickly and cost-effectively.