Our business is structured to allow us to deliver precisely targeted solutions to every client.
We have evolved into five distinct industry groups, each of which addresses a particular industry sector:
Communications & High Tech comprises media and entertainment, high tech industries and communications. Health & Public Service works with many of the world's leading governmental organisations, advising on people- and business-related issues that span educational, treasury, human services, defence, justice and postal operations. Resources works with energy and chemicals companies, utilities and natural resources organisations, helping them through a time of unprecedented change in markets, products and services. Financial Services serves a wide variety of clients in capital markets, retail banking and insurance. Products helps international clients in automotive, pharmaceutical, retail, consumer goods and travel services to become market leaders.
Our Communications & High Tech team is divided into three specialist areas:
Communications Our Communications team works with some of the world's top telecommunications providers, as well as cable television companies, wireless and satellite carriers, broadcast, internet and interactive services provides. The projects we have worked on are just as varied and our focus is always on delivering thinking that achieves results and creates value.
Electronics & High Tech This division works with clients in areas such as strategy development, logistics, customer relationship management, human resources, technology consulting and process redesign. As in all areas of our business, our success is reflected in the success of our clients. By enabling our clients to achieve continuous renewal and stay ahead of their competitors, we continue to grow our electronics customer base.
Media & Entertainment Our Media & Entertainment team provides services to the entertainment, publishing, printing and advertising industries. We help our clients to transform their businesses, developing the strategies and solutions that will boost profitability and help them achieve high performance. Increasingly, our ideas bridge the gap between traditional ways of conducting business and the new opportunities offered by the ever-changing digitised economy.
High performance is every bit as valued in the public sector as it is in business. Our Health & Public Service team is working with some of the world’s leading public service organisations to help them operate more effectively and deliver better value. In most projects, technology plays a central role, whether in making processes simpler, cutting costs or improving services. Electronic commerce in particular has shown itself to be a powerful tool in each of these areas, yet the most successful organisations are looking at more than just technology. We help our clients evaluate their needs, processes, goals and people skills to help confirm the best use of technology for the best results.
Our Resources Operating Group is split into four teams:
Chemicals Our Chemicals group works with many of the leading chemical companies as well as the industry’s major customers and suppliers. Our role is to develop global strategies, manage complex enterprise wide change initiatives and integrate solutions in a constantly-changing marketplace. Our team is made up of dedicated chemical industry professionals, an intranet information network and a global network of innovation centres in which specialised, reusable business solutions are developed.
Energy We offer energy companies a dedicated, global energy group. Our energy consulting specialists have substantial experience with the world's largest multinational oil companies.
Natural Resources The Natural Resources team is made up of three industry portfolios: Forest Products, Metals and Mining. We have developed considerable experience across each of these capital-intensive, cyclical industries. Leading with strategy, our professionals assess the business climate to facilitate integration among people, processes and technology. Our end goal is always to develop new ways to improve efficiency and effectiveness.
Utilities We provide management and technology consulting services to help electric, gas and water utilities worldwide prepare for the unprecedented changes facing today's utilities. Our global experience and depth of knowledge provide executives and their teams with the strategies, technologies, tools and processes they need to become true high-performance businesses.
Our Financial Services operating group services are broken down into three specialist areas:
Banking Our work for banking clients is driven by growing competition from aggressive non-banks and from the increasing trend of mergers and acquisitions. The work is both technology-intensive and focused on the challenges of orienting staff to a new way of doing business.
Capital Markets This team works with many of the leading investment banks and financial institutions in the United Kingdom and internationally. Our work involves identifying new business opportunities, developing common strategies, delivering solutions and implementing technological systems to improve processes.
Insurance Services Our Insurance Services division is working with many of the top 50 insurance companies in the world. This industry is under pressure, as insurance companies strive to catch up with more nimble competitors, particularly in the wealth accumulation and transfer markets.
The team’s service breaks down into four specialist areas:
Retail Retail competition is fierce. Consumers have never been more demanding, but new ways to reach them are opening up all the time. Against this backdrop, we are helping our clients understand how key retail strategies, processes and technologies can continue to create value and competitive advantage. We create value for retailers through focusing on areas including merchandising, marketing/advertising, procurement, store operations, real estate, human resources and electronic commerce.
Health & Life Sciences The health and life sciences industry is undergoing a fundamental transformation. The issues it faces include increasing price competition, regulatory costs, the influence of third parties, rising generic and therapeutic substitution and heightened pressure from governmental authorities. These issues, combined with ongoing trends such as globalisation, outsourcing and consolidation, can make it quite challenging for companies within the industry to keep up with the pace of change. Our Health & Life Sciences team is organised to help these companies manage this transformation and change to be more successful.
Consumer Goods and Services This team focuses on industry-leading clients representing manufacturing (food, beverage, packaged goods, apparel), wholesaling and food service sectors around the globe. We help clients rethink their strategic, operational, technology and organisational activities. This includes teaming with them to develop new global strategies, transform their approach, implement new business systems and manage the process of change.
Automotive and Industrial Equipment Our Automotive and Industrial Equipment team works with many of the world’s leading automotive and industrial companies as well as construction and facilities and services companies. Our focus is on helping them meet the challenges of fast-changing markets and finding ways to deliver competitive advantage. We help clients to maximise technology, effectively manage customer relationships, achieve operational efficiency and provide value-added services to their customers.
Transport and Travel Services Working closely with our Automotive and Industrial Equipment team, the Transport and Travel Services group focuses on providing airline, train, freight and travel services companies with key consulting services in order to help them adapt to the ever-changing and diverse world of travel industry, transforming them into high-performance businesses.