Consultants in Business Consulting focus on strategy and take responsibility for organizational change and business transformation. They apply market-relevant skills such as business strategy and customer relationship management across industries. Or they may specialize in industry-specific functional areas such as insurance claims processing or pharmaceutical research and development.
The majority of our work in Business Consulting falls within certain key specialties and you are likely to find yourself building deep skills in one of these areas.
In Customer Relationship Management, we aim to reinvent marketing and customer management for the digital age. You will be helping clients create a superior experience for their customers and enhance the value of their relationships with them by combining knowledge and expertise with the latest tools and technologies.
The Finance & Performance Management specialty works with clients to tackle issues of importance to the Chief Financial Officer, principally in creating value for the corporation and delivering world-class finance capabilities. You are likely to work across industries, focusing on strategy, operating model design and transformation initiatives.
Our Human Performance team helps companies substantially increase productivity, market share and shareholder value by maximizing the potential of their workforces. You will be involved in developing new ways to manage human resources and improve the performance of employees.
In the Strategy & Business Architecture specialty, we continuously explore new sources of shareholder value for our clients. You may be asked to investigate new markets or examine opportunities to grow in existing markets. Or you may look for ways of delivering products and services more effectively and efficiently.
In Supply Chain Management, we combine innovative strategies with practical know-how to help companies design, build and run new operating models that deliver superior supply chain performance and dramatically improve competitive advantage. You could be involved in any number of different projects from channel integration, public and private B2B exchanges and electronic fulfillment to supply chain synchronization.
Some of our Business Consulting professionals also specialize in a particular industry process such as insurance claims processing, pharmaceutical research and development, or scientific retailing.
As a Business Consulting professional, you may team with Solutions Engineering consulting colleagues to assess and recommend business process models and pool relevant knowledge and skills. Or you might get together to agree business requirements and the degree of functional change needed to enable high performance. Other areas of overlap include developing, testing and deploying processes for a business solution.
In Business Consulting we look for individuals from a variety of backgrounds. This includes business graduates from marketing or management backgrounds, as well as economics, finance or accounting. We also hire graduates with liberal arts, math, science and technology degrees. There are also opportunities for graduates and experienced professionals with specialized functional qualifications such as supply chain and operations, although you may work in multiple service lines depending on business need.
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